No email app? Send a message to info@liorasafety.nl using your usual email service. You do not need to reinstall Liora.
Account and data deletion
Delete your Liora Safety account
You can request deletion here even if you no longer have the app. Liora support handles the request after verifying that it is yours. Opening this page does not delete anything.
Your data
1. Send your request
Email info@liorasafety.nl from the email address linked to your Liora account, with the subject 'Liora account deletion'. Say that you want your account and associated data deleted. If you cannot access that address, tell support; we will explain an alternative identity check. Never send your password, identity documents or precise location unless support explains why additional information is necessary.
2. Confirmation and timing
We verify the request, explain the effect on any shared Circle and confirm the completion timing. Requests are handled within applicable legal response periods; any permitted extension or necessary retention is explained individually. This is a support-handled request, not instant deletion. You can instead request deletion of particular data without closing your account.
3. What is deleted
The requested scope includes your authentication account and profile, stored locations and alerts, personal zones, activity and notification history, trusted-person relationships and Circle membership references, plus provider-held account data within our control. Shared Circle ownership may be transferred so other members do not lose their own accounts. Other users' independently retained records are not deleted.
Local fake-call files remain on your phone until removed or the app's local data is cleared. Uninstalling does not itself delete the server account. Data already received and independently saved by someone else cannot be remotely erased.
4. Subscriptions and retained records
Cancel your Google Play subscription separately using Play's Payments and subscriptions screen. Account deletion does not cancel subscription billing. You may ask support for help without first cancelling.
If law, fraud prevention or a dispute requires limited retention, our response identifies the retained data, reason and applicable period. Google Play's independent transaction records remain governed by Google. We do not claim that every record is automatically deleted within 90 days.