Liora Safety app privacy notice

Liora Safety, KVK 42104073, Nicolaïstraat 73, 2517 TA, Den Haag, Nederland. Contact info@liorasafety.nl for privacy questions, account deletion or other data requests.

We process your account identifier, email address, display name and, when supplied by Google sign-in, your profile-photo reference. Firebase Authentication handles password or Google authentication; Liora does not store your password in a user profile.

We store Circle/family membership, invitations, trusted-person relationships and your safety preferences. Profile names and photos support finding and recognising people. Do not put sensitive information in your display name. Authentication, notifications and safety tools require an account.

With the permissions you choose, Liora processes approximate or precise phone location, update time, location accuracy and phone battery/charging status. Location sharing can continue while the app is closed or not in use when background access and sharing are enabled. It supports your Circle map, safety-zone events and ongoing safety alerts.

You can pause sharing from Home and change location permissions in Android settings. Pausing stops new sharing updates; an earlier location may remain stored or visible as stale. Safety tools may be limited without location or internet access.

Locations and alerts are made available to authorised trusted people and Circle/family members. If you enable notifying nearby Good Samaritans, an SOS may also disclose your alert and location to participating nearby users. Their availability and response are not guaranteed. You can change those controls in Settings.

We store safety alerts, check-ins, zone events, activity history and notification records, including relevant times and locations. Firebase Cloud Messaging processes an installation/push identifier to deliver notifications. Delivery depends on connectivity and Android settings.

Activity and notification records can contain information about other people involved in an event. Do not use Liora to monitor someone without their knowledge or agreement.

Bluetooth access connects an optional Liora pendant. Selected device information and connection preferences are handled on the phone. A pendant is not required to use the phone app.

Fake calls are simulations. Caller details, imported audio references and recordings are configured on your phone; Liora does not upload your fake-call recording to Firebase. Microphone access is requested only when you choose to record. Android backup or transfer services may separately handle local app data according to your device settings. Your chosen text-to-speech provider handles built-in voice synthesis under its own settings and privacy terms.

Delayed calls depend on Android alarm and notification access. Full-screen access is optional and not automatically granted to Liora. A fake call does not call another person or emergency responders.

Google Firebase provides account authentication, database storage, cloud functions and push messaging. Google Maps and Google Play services provide maps and phone-location services. Their SDKs may process network/device identifiers, IP-derived location, SDK interactions and diagnostics for operation, security and service improvement.

RevenueCat and Google Play process subscription entitlement and purchase information, account identifiers and SDK/device information for purchase and restore functionality. Liora does not receive your payment-card number. Provider processing may occur outside the EEA; applicable provider agreements and transfer safeguards govern those services.

We use these services to operate and secure the app, manage accounts and purchases, and deliver safety features. We do not sell user data or use it to target advertising. Separate website marketing sign-up is optional.

We process account, Circle and service information to provide the features you request. Optional location sharing, microphone recording and nearby-alert participation depend on your choices and relevant consent. Security and abuse prevention also support our legitimate interest in keeping the service safe. Legal obligations may require limited transaction or security records.

You can withdraw optional permissions or stop optional sharing. Withdrawal does not undo processing that already took place, and it can prevent the related feature from working.

Account and Circle records are retained while needed to provide your account. The current-location record is updated as new locations arrive; history and notifications may persist until deleted or included in an account-deletion request. Do not assume all data disappears within a fixed 90-day period.

Request deletion of your account and associated data through the dedicated account-deletion page or by emailing info@liorasafety.nl. Requests are handled by Liora support after proportionate identity verification, not by an instant self-service purge. You may also request removal of specified data while keeping your account.

Deletion covers the account/profile, stored locations and alerts, personal zones, activity and notification records, membership/invitation references and provider-held account data within our control. Shared Circle ownership is transferred to a remaining member where necessary; other members' accounts and independently retained records are not deleted. Cancel a Google Play subscription separately; deleting an account does not cancel billing.

If limited records must be retained for a legal obligation, security or a dispute, we explain the categories, reason and applicable retention period in our response. Google Play retains its own transaction records under its own policies. Copies already received or independently saved by another person cannot be remotely erased by Liora.

App-to-service traffic uses encrypted connections. Firebase access controls restrict protected location and Circle data. Encryption in transit is not a claim of end-to-end encryption or a guarantee against every security incident.

You can request access, correction, deletion, restriction, portability or object where applicable, using info@liorasafety.nl. Never email your password. We respond within the applicable legal period and explain any permitted extension. You can lodge a complaint with the Dutch Autoriteit Persoonsgegevens or your local supervisory authority.

Liora's launch audience is teens and adults aged 13 and over, not children under 13. Applicable local consent requirements still apply. We update this notice when processing changes; the date above identifies this version.